Workshop Overview This workshop encouraging participants to step outside of their comfort zone to improve their communication skills in a safe and friendly environment. It is ideal for anyone looking to achieve optimum results from situations that involve other people, especially those that feel their communication skills could be improved.
Content
The value of effective communications
How we communicate
The effect of poor communications
The comfort - stretch model
The value of effective communications
The barriers to effective communication
How to listen attentively
Questioning technique
The concept of the level of communication
Johari Window
The importance of praise
Observation and feedback
Transactional analysis
The importance of body language in our everyday life / or better meetings
What you will Learn
The value of effective communications
How we communicate
The barriers to effective communication
How to listen attentively
Questioning technique
The concept of the level of communication
The importance of praise
Observation and feedback
Transactional Analysis
The importance of body language in our everyday life/ or better meetings